Trish Lapointe

Operations Manager

Trish-Operations Manager

Trish’s journey from carnival concession stands to Operations Manager at INEO reflects a career full of adaptability and impact. Born in Terrace, BC, and now residing in Port Alberni, Trish joined INEO in 2017 in a Case Manager role and now oversees Recycle Matters, the 3rd Ave Recycle Depot, and the ReUse Store, managing a team of 10.

Previously, Trish spent six years supporting women and children fleeing domestic violence as a Transitional Support Worker and Outreach Counselor. Her work was grounded in harm reduction, anti-violence training, and client-centered counseling—skills that still shape her leadership style today.

With a diverse educational background including diplomas in Business Administration, International Hotel and Tourism Management, and Make-Up for Film and TV, Trish also holds certifications in Case Management as well as two levels of Supervision and Management.

A family-oriented realist who loves cooking and baking, Trish lives by the motto, “Hope for the best, prepare for the worst”

Her time at INEO thus far reflects a commitment to creating opportunities for both staff and the community delivered with expertise, empathy, humor and a touch of wit.